bjj88 Privacy Policy

bjj88 is committed to protecting the personal information of every user who accesses our online casino and sports betting platform. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read this policy carefully to understand our views and practices regarding your personal data.

This policy applies to all users of the bjj88 platform, including visitors who browse without registering, registered account holders, and players actively using our casino, sports betting, or live gaming services. By continuing to use bjj88, you acknowledge that you have read and agree to the terms described in this Privacy Policy.

1. Information We Collect

When you register for, access, or use the bjj88 platform, we may collect the following categories of personal information:

• Identity information: full name, date of birth, and a copy of government-issued ID for KYC verification purposes.
• Contact information: email address, mobile phone number, and residential address.
• Financial information: payment method details (bKash, Nagad, Rocket, Upay, Visa, Mastercard), deposit and withdrawal history, and account balance records.
• Technical information: IP address, browser type and version, device type, operating system, time zone, and session logs.
• Usage data: pages visited, games played, betting activity, session duration, and preferences recorded on the platform.

We collect this information directly from you when you register or interact with the platform, automatically through cookies and similar tracking technologies, and in certain cases from third-party identity verification providers engaged for KYC compliance.

2. How We Use Your Information

bjj88 processes personal data only for the purposes for which it was collected or for compatible purposes that you would reasonably expect. We use your information for the following purposes:

• Account registration and management: creating and maintaining your bjj88 account, verifying your identity, and enabling secure login.
• Processing transactions: handling deposits and withdrawals via local payment methods including bKash, Nagad, Rocket, and Upay, as well as Visa and Mastercard.
• Improving our services: analysing usage patterns to develop new features, fix technical issues, and enhance the overall user experience on bjj88.
• Communications: sending account-related notifications, transaction confirmations, and — where you have opted in — promotional offers, bonus updates, and platform news.
• Compliance and fraud prevention: meeting legal and regulatory obligations, detecting and preventing fraudulent activity, and maintaining the integrity of the platform.
• Responsible gaming: monitoring gameplay patterns to identify signs of problem gambling and to offer appropriate support tools in line with our Responsible Gaming commitments.

3. Payment Data & Financial Security

bjj88 supports fast and convenient transactions for Bangladeshi players through bKash, Nagad, Rocket, and Upay, as well as international card payments via Visa and Mastercard. When you make a deposit or withdrawal, the necessary payment details are captured and transmitted securely using industry-standard TLS encryption.

We do not store full card numbers, CVV codes, or mobile banking PINs on our servers. Payment processing is handled by trusted payment service providers who operate under their own rigorous security frameworks and compliance standards.

4. Data Sharing & Disclosure

bjj88 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may, however, share your data in the following limited circumstances:

• Service providers: trusted third-party vendors who assist us in operating the platform, including payment processors, KYC verification services, IT infrastructure providers, and customer support tools. These providers are bound by confidentiality obligations and may only process your data as directed by bjj88.
• Legal obligations: where disclosure is required by applicable law, court order, or government authority — for example, in connection with anti-money laundering (AML) investigations or fraud prevention inquiries.
• Business transfers: in the event of a merger, acquisition, or sale of bjj88's business assets, your personal data may be transferred to the successor entity, subject to equivalent privacy protections.

In all cases where personal data is shared with third parties, bjj88 takes reasonable steps to ensure that the recipient provides adequate protection for that data.

5. Cookies & Tracking Technologies

bjj88 uses cookies and similar tracking technologies to enhance your user experience, maintain your login session, and gather aggregated analytics data about how the platform is used. The types of cookies we use include:

• Essential cookies: required for the platform to function correctly, including session management, login authentication, and security tokens. These cannot be disabled without affecting platform functionality.
• Analytics cookies: help us understand how visitors navigate bjj88, which games are most popular, and how to improve page performance. Data collected is aggregated and anonymised.
• Preference cookies: remember your account settings and preferences, such as language selection and display options, to provide a more personalised experience on return visits.

You may adjust your browser settings to refuse cookies or to alert you when cookies are being sent. Please note that disabling certain cookies may limit your ability to use some features of the bjj88 platform.

6. Data Security

bjj88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes SSL/TLS encryption for all data in transit, strict access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, secure data storage practices with encrypted backups, and real-time monitoring for suspicious account activity.

While we take all reasonable steps to safeguard your data, no online platform can guarantee absolute security. We encourage you to protect your own account by choosing a strong, unique password, enabling any two-factor authentication options available, and not sharing your login credentials with others.

7. Your Rights & Choices

As a user of bjj88, you have the following rights in respect of the personal data we hold about you:

• Right of access: you may request a copy of the personal data bjj88 holds about you at any time.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request a correction.
• Right to erasure: in certain circumstances you may request that we delete your personal data, for example where it is no longer necessary for the purpose it was collected.
• Right to restrict processing: you may request that we limit how we use your personal data while a concern or complaint is being investigated.
• Right to withdraw consent: where processing is based on your consent (for example, receiving promotional communications), you may withdraw that consent at any time by contacting us or updating your account preferences.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable data protection principles.

8. Data Retention

bjj88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. In practice, this means that active account data is retained throughout the period you hold an account with us, and for a defined period following account closure to meet anti-money laundering record-keeping requirements and to handle any outstanding disputes or queries.

When personal data is no longer required, bjj88 ensures it is securely deleted or anonymised so that it can no longer be linked back to any individual user.

9. Third-Party Links

The bjj88 platform may display references to game providers, payment partners, or sports organisations. Where any such reference involves a link to an external website, please be aware that bjj88 has no control over those external sites and is not responsible for their privacy practices. We recommend reviewing the privacy policy of any external site you visit independently of bjj88.

10. Children's Privacy

bjj88 is an online gambling platform strictly intended for adults. We do not knowingly collect, process, or store personal data from any individual under the age of 21. If you are under 21 years of age, you are not permitted to register for or use any services offered by bjj88.

11. Changes to This Privacy Policy

bjj88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will update the effective date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of the bjj88 platform following any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data.

12. Contact & Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or to how bjj88 handles your personal data, our support team is available to assist you.

We aim to respond to all privacy-related enquiries within 5 business days. For account-specific data requests, we may require you to verify your identity before we can action your request.

Email us at: [email protected]